Telecommunications
Telecom
Disruption is Real
- Highly competitive industry disrupted by rapid developments & frequent technology changes.
- Pace of disruption and change resulting in ever-increasing talent shortage & skills gap.
- Huge cost pressures create a paradox – Increasing training needs & declining L&D budgets.
- Frequent regulatory changes and increasing compliance needs make tradeoffs difficult.
- High customer expectations – From omni-channel experiences to Gold Standard service.
Top Skills by 2025*
Artificial Intelligence
Cloud Computing
Cybersecurity
Big Data Analytics
Text, Image & Voice Processing
