EdCast’s MyGuide Launches 1-Click Workflow Automation at ServiceNow’s Knowledge 2019

Company is Demonstrating MyGuide’s In-App Solutions for Salesforce, Workday, Oracle and ServiceNow at ServiceNow’s Annual Conference in Las Vegas This Week

LAS VEGAS (PRWEB) MAY 08, 2019

MyGuide by EdCast, the in-app solution for guides, intelligence and automation for business software and workflows, announces the launch of 1-click automation of business processes for leading enterprise software companies Salesforce, Workday, Oracle and ServiceNow.

EdCast is pleased to be demonstrating MyGuide’s one-click automation capability for each of these solutions at ServiceNow’s Knowledge 2019 Conference this week in Las Vegas. The Knowledge 2019 conference is hosting over 10,000 attendees plus exhibitions from over 200 partners, with a primary focus on delivering digital workflows for employees and the enterprise.

MyGuide’s in-app automation solutions help enterprises and employees with their digital workflows — including for HR, IT, Sales and CRM, and other software solutions. MyGuide allows users to fully automate processes to streamline pivotal tasks and functions, thereby boosting employee productivity and satisfaction.

“MyGuide is excited to bring 1-click automation to the world’s leading enterprise software platforms,” says Kalpit Jain, VP & GM of EdCast’s MyGuide. “The future of work is centered on digitization and automation. We are happy to work with these companies’ many customers in helping streamline processes and workflows for tens of thousands of employees across the enterprise.”

In November 2018, EdCast announced that its Knowledge Cloud received application certification from ServiceNow, with its learning, upskilling and performance platform becoming seamlessly integrated with ServiceNow’s cloud platform.

In October 2018, EdCast announced and demonstrated MyGuide’s in-app automation solutions for Oracle Software, Cloud and HCM suite of offerings at Oracle OpenWorld 2018.

In September 2018, EdCast announced and demonstrated MyGuide’s in-app automation solutions for Salesforce CRM and cloud offerings at Dreamforce 2018.

At ServiceNow Knowledge 2019 this week, attendees can see the live demonstrations of MyGuide’s automation solutions at Booth #E26. Or, to test MyGuide’s app, click here or go to MyGuide.org. To access EdCast’s app on the ServiceNow Store, users can go to https://store.servicenow.com and search for “EdCast” or just click here.

About EdCast 
EdCast is the AI-Powered Knowledge Cloud solution for unified discovery, personalized learning and knowledge management across the enterprise. Its award-winning platform is used internationally by Global 2000 companies and large government organizations, including NASSCOM and World Economic Forum, to solve the discovery and curation problems across all external and internal knowledge sources. EdCast’s offerings include its Learning Experience Platform (LXP) and MyGuide’s in-app guides, intelligence, and automation for business processes and workflows. Follow on Twitter @EdCast.

How HCM is Completely Changing HR and People Management

In the U.S., human resources professionals spend almost 14 percent of their time maintaining employee records. By automating business processes related to HR, talent management, hiring, time and attendance tracking, payroll, mileage tracking, expense filing and processing, and scheduling, companies can save money and experience an increase in productivity and efficiency.

How HCM is Changing HR and People Management

While digital transformation is a high priority for many organizations, the majority of companies still perform some HR processes manually. By implementing human capital management (HCM) solutions, companies can automate and streamline those processes.

HCM software makes people management easier by automating compliance, benefits, incident and discipline tracking, asset management, onboarding, and more. As a result, it frees up the HR department to be more strategic and people-focused rather than paperwork-focused.   

5 Big HCM Software Benefits

Companies lose an estimated 20 to 30 percent in revenue annually due to inefficiencies. You might find that your organization’s business processes become more efficient when HCM software is implemented. For example, in many cases, HCM software:

1. Increases onboarding productivity by 30-60 percent.
2. Reduces annual employee turnover by 9 percent.
3. “…helps you attract the best people and allows you train them on what’s needed in real-time,” according to D!gitalist Magazine.
4. Automates employee benefits, eliminating human error and promoting compliance.  
5. Reduces payroll processing costs by up to 80 percent and improves paycheck accuracy.

Addressing the value of HCM software, as 5 Core Functions that Benefit from Automation outlined, “These applications help organizations engage in more strategic planning such as choosing training options which improve workers’ skills and talents. It also enables HR departments to identify any gaps in the skills of their current workforce and helps guide future recruitment.”

Are You Ready to Automate Your Company’s HCM Processes?

HCM vendors like Workday (a cloud ERP system for finance, HR, and planning), ServiceNow (software that creates digital workflows that unlock productivity), and TriNet (an industry-tailored, full-service HR solution) are helping companies of all sizes move away from manual, paper-based processes and develop employee potential more effectively.    

More and more companies are recognizing the need for automated processes related to HR and people management, which is why the HCM market is predicted to grow by 9.2 percent over the next few years. The right software for your company will help to increase productivity, lessen turnover, attract better talent, digitize staff benefits, and reduce costs related to payroll.  

EdCast’s MyGuide is Helping Enterprises with HCM Automation

Even if most of your employees are engaged, there is always room for improvement in this area, which is one of the reasons why MyGuide was created.

MyGuide is a tool you can use to create in-app guides that help employees use any application or platform effectively. Here are a few benefits that MyGuide can help deliver for you:

• Provides in-app training, automation, and intelligence
• Drives adoption and usage
• Fosters better performance
• Reduces the need for HCM software customer support

Additionally, MyGuide Increases employee engagement and productivity by building professionals’ confidence in their ability to correctly use HCM software.

By using MyGuide, companies can supercharge your HCM software and maximize its ROI.

Learn more about the benefits of MyGuide here.

References:

1. The McKinsey Global Institute. The social economy: unlocking value and productivity through social technologies. https://www.mckinsey.com/industries/high-tech/our-insights/the-social-economy.
2. UNC. Creating a collaborative organizational culture. https://www.kenan-flagler.unc.edu/~/media/files/documents/executive-development/unc-white-paper-creating-a-collaborative-organizational-culture.pdf.
3. Willis Towers Watson. Workplace stress leads to less productive employees. https://www.towerswatson.com/en/Press/2014/09/Workplace-stress-leads-to-less-productive-employees.
4. Bersin, Josh. A new paradigm for corporate training: learning in the flow of work. https://joshbersin.com/2018/06/a-new-paradigm-for-corporate-training-learning-in-the-flow-of-work/.
5. Staples. The state of the workplace in 2016. https://www.staples.com/content-hub/company-culture/work-life-balance/the-state-of-the-workplace-in-2016.

Going to ServiceNow’s Knowledge 2019 in Las Vegas? Meet us There May 5-9

EdCast, the company behind the award-winning Knowledge Cloud, is excited to be attending and showcasing at ServiceNow’s Knowledge 2019.

Knowledge 2019, ServiceNow’s 13th annual event, is set to bring extraordinary people together to take modern digital workflows to the next level and to unlock productivity and transform the employee and customer experience. The Knowledge conference has over 150 registered sponsors and is estimated to attract a crowd of 12,000.

Edcast’s Knowledge Cloud is a certified application of ServiceNow and is available in the ServiceNow Store. The AI-Powered Knowledge Cloud solution is used internationally by Global 2000 companies and large government organizations, including HPE, Dell EMC, Schneider Electric, NASSCOM and World Economic Forum, among many others.

Will you or someone from your organization attending this great conference? Be sure to attend stop by our Booth (Booth # E26) and see our demonstration of EdCast’s Knowledge Cloud app.

EdCast Exhibiting at ATD May 19-22; Presenting with HPE, Dell & Mars on May 20th

EdCast, the company behind the award-winning Knowledge Cloud, is proud to be a sponsor at Association for Talent & Development International Conference & Exposition (ATD ICE).  

Are you or someone from your organization attending this great conference?  

Be sure to attend our discussion on Digital Learning in the Enterprise and stop by our Booth (Booth #1242).

In addition to discussing your unique learning and knowledge-sharing needs, we will have customers in the booth to talk about impact, engagement and implementation. That’s right — join us in the booth to hear how EdCast customers have moved to digital learning, implemented AI and ML solutions, provided a great user experience to drive engagement and more. Keep checking our booth for 10-Minute Talks throughout the day.

And remember, we will be presenting our learning solutions in conjunction with HPE, Dell and Mars on May 20th at 3 pm (at Room Monument, Marriott Marquis). Please add to your calendar and follow us on Twitter @EdCast for more details.

But let’s not wait to connect until then–let’s pick a time that works for us to chat at the event. Contact us at marketing@edcast.com and we can schedule some time.

Webinar: Digitizing HR & IT Workflows to Unlock Employee Productivity

We’ve all been reading about how digitizing enterprise workflows delivers great experiences and unlocks productivity for the employees and the entire organization. But how can your organization meet these goals quickly, easily and without disruption?

Come join us for a webinar on Wed., Apr. 24 at 11a PT / 2p ET for an interactive discussion about how enterprises are doing so in 4 straightforward steps.  Specifically, the webinar will focus on:

1. What specifically does it mean to take traditional, step-by-step processes and streamline them in to efficient digitized workflows
2. How this workflow digitization process can streamline both HR and IT efforts, resulting in big enhancements to employee experiences and productivity
3. How an integrated Learning Experience Platform (LXP) can efficiently facilitate workflow digitization for HR and IT teams with minimal disruption
4. How ServiceNow and EdCast are delivering Training & Learning in the Flow of Work solutions to its customers and partners, fulfilling the vision outlined by Josh Bersin here: Learning In The Flow Of Work: Arriving Now

This information-packed webinar will be led by Deepak Bharadwaj, VP & GM, HR Product Line at ServiceNow, Philip Levinson, VP, Marketing at EdCast, Michael Khait, CTO at EdCast. The recording and presentation will be made available to all registrants.

3 Ways to Improve Employee Productivity

Productivity is critical to the health of your company’s bottom line. When staff performance suffers, so do sales, customer service and retention, corporate culture, and employee morale. Even when productivity is sufficient, there is always room for improvement.  

3 Tips for Boosting Team Productivity

Improving staff productivity doesn’t always have to be a multi-step process. Implementing just one or two performance-promoting tips can be effective. Here are three ideas for boosting team productivity.

1. Emphasize collaboration and connectedness — When corporate culture lacks a sense of community, productivity suffers. “Productivity improves by 20-25 percent in organizations with connected employees,” per the McKinsey Global Institute.¹ To increase connectedness, foster a collaborative company culture.

According to UNC Kenan-Flagler Business School, collaboration initiatives fail when employees don’t feel comfortable sharing their thoughts and ideas.² A contributor wrote, “In the collaborative process, trust means creating an environment where everyone can openly express concerns, fears, and differences of opinion (i.e., be vulnerable) without fear of rejection, aggression, or retaliation.”

Promoting trust and vulnerability via leading by example facilitates collaboration and connectedness, which ultimately improves productivity.

2. Reduce stress by changing modes of corporate training — It’s impossible to eliminate stress from the workplace, but it is important to reduce it if you want to increase team productivity. According to Willis Towers Watson, “Employees suffering from high stress levels have lower engagement, are less productive, and have higher absentee levels than those not operating under excessive pressure…”³

Employers know that stress affects team performance, but they don’t always understand how to reduce it. One way is to train employees informally. Josh Bersin calls informal learning that happens during the course of the workday “learning in the flow of work.”⁴ This type of learning takes the stress of having to attend formal training sessions off employees’ shoulders and frees them to get more done, which is why companies should promote learning in the flow of work.  

3. Use technologies that boost efficiency — Seventy-five percent of Americans believe they do not have access to the latest efficiency-boosting technology.⁵ This means they don’t have the tools they need to be as productive as they have the potential to be.

To boost efficiency, consider moving to a Knowledge Cloud. For example, the EdCast AI-powered Knowledge Cloud has the capacity to increase productivity by up to 50 percent. It solves the discovery, curation and recommendation problems of content fragmentation across external, internal, and tacit knowledge sources. Also, the Knowledge Cloud engages employees, customizes content, and delivers all learning content to staff in a personalized learning feed, which maximizes productivity.

Related Reading: 8 Benefits of Moving to the Knowledge Cloud

Begin Turning Productivity Problems Around Today

Companies across all sectors experience issues with team productivity. Promoting collaboration and employee connectedness, offering informal, on-the-job training, and providing staff with efficiency-boosting technology, such as a Knowledge Cloud, can work wonders for your company’s bottom line. There are many tips for boosting productivity, but these are a good start.

Learn more about how a Knowledge Cloud can help increase productivity for your organization.

References:

1. The McKinsey Global Institute. The social economy: unlocking value and productivity through social technologies. https://www.mckinsey.com/industries/high-tech/our-insights/the-social-economy.
2. UNC. Creating a collaborative organizational culture. https://www.kenan-flagler.unc.edu/~/media/files/documents/executive-development/unc-white-paper-creating-a-collaborative-organizational-culture.pdf.
3. Willis Towers Watson. Workplace stress leads to less productive employees. https://www.towerswatson.com/en/Press/2014/09/Workplace-stress-leads-to-less-productive-employees.
4. Bersin, Josh. A new paradigm for corporate training: learning in the flow of work. https://joshbersin.com/2018/06/a-new-paradigm-for-corporate-training-learning-in-the-flow-of-work/.
5. Staples. The state of the workplace in 2016. https://www.staples.com/content-hub/company-culture/work-life-balance/the-state-of-the-workplace-in-2016.

2 Steps to Building a Continuous Learning Culture (and Why It is Crucial)

Continuous learning is a key to driving business goals and developing a competitive edge. “…continuous learning is critical for business success. For today’s digital organizations, the new rules call for a learning and development organization that can deliver learning that is always on and always available over a range of mobile platforms,” stated Deloitte.(1)

The Incredible Benefits of Continuous Learning for Businesses

Most company leaders know that learning and training promote corporate success. Fewer individuals understand the importance of continuous learning which, according to LinkedIn(2), is important for the following reasons:

• It increases employee competence.
• It promotes innovation.
• It develops critical thinking skills.

Also, and perhaps most compelling to employers, continuous learning increases profitability and productivity.(3)

2 Tips for Establishing a Continuous Learning Culture

Here are two easy ways your company can build a culture of continuous learning starting today:

• Utilize strategic knowledge sharing resources — Peer-to-peer, or informal, learning is often at the heart of a continuous learning culture. Foster knowledge sharing by creating opportunities for strategic sharing sessions. From LXPs to HCMs, there are many innovative solutions to help connect the dots.

For an example of traditional training efforts, Inc.com posted an article that suggested having employees complete a continuous education request form if they want to attend an off-site training, then having them “agree to schedule a sharing session with the rest of the company so that the knowledge they acquired (doesn’t) reside only with them.”(4)

Other ways to encourage knowledge sharing include scheduling off-site meetings and events and even setting aside time for face-to-face collaboration.

The channel to share this type of knowledge is key. Use available learning technology that connects employees and SMEs online to reduce the barriers of sharing information. Creating the easiest path possible to benefit from informal knowledge sharing will encourage continuous learning, and will have business benefits.

“If only HP knew what HP knows, we would be three times more productive.” Lew Platt, CEO, Hewlett-Packard.

• Enable learning in the flow of work — There is no better way to constantly learn than to learn in the flow of work. When an employee is learning in this way, he or she is naturally accessing fresh knowledge and skills throughout the workday directly within the business applications they use most frequently. No need to go to a seperate system to search for relevant content. This is why companies should promote learning in the flow of work.

Josh Bersin, who is popularizing the learning in the flow of work concept, said 49 percent of employees want to learn in this manner.(5)

For example, you can now connect your valuable learning content directly to applications like Salesforce, Microsoft Office, Slack, ServiceNow, and other popular options enhancing the productivity of the average employee’s workday.

Imagine being in the middle of creating that Powerpoint presentation that is past due and you need to reference those new sales materials that we posted on the LXP channel. All you need to do is highlight the keyword term in Powerpoint and the content comes directly to you, instantly. No searching, or even leaving Powerpoint, needed. That exists and is how learning in the flow of work is revolutionizing access to content for innovative organizations.

“In the research we just completed, we found that employees who spend time at work learning are 47% less likely to be stressed, 39% more likely to feel productive and successful, 23% more ready to take on additional responsibilities, and 21% more likely to feel confident and happy. And the more you learn, the happier you become,” wrote Bersin.(5)

Drive Business Goals with a Continuous Learning Culture

Successful businesses, and especially every industry leaders, support a continuous learning culture. Establishing and maintaining such a culture is not as difficult as you might think. It can be as simple as facilitating strategic knowledge sharing resources for employees and giving staff the tools they need to learn in the flow of work. All you need are the right tools and the right perspective to make a foundation of continuous learning that will pay dividends as your organization evolves.

References:

1. Deloitte. Learning in the digital age. https://www2.deloitte.com/insights/us/en/focus/human-capital-trends/2017/learning-in-the-digital-age.html.
2. LinkedIn. 7 reasons why continuous learning is important. https://www.linkedin.com/pulse/7-reasons-why-continuous-learning-important-amit-nagpal.  
3. CEOWORLD Magazine. Increase productivity and profitability through continued learning. https://ceoworld.biz/2014/09/03/increase-productivity-profitability-continued-learning/.
4. Inc.com. 5 unique ways to create a culture of continuous learning. https://www.inc.com/marissa-levin/5-unique-ways-to-create-a-culture-of-continuous-learning.html.
5. Bersin, Josh. A new paradigm for corporate training: learning in the flow of work. https://joshbersin.com/2018/06/a-new-paradigm-for-corporate-training-learning-in-the-flow-of-work/.