Why Companies Should Promote Learning in the Flow of Work
About 70 percent of employees are disengaged at work, according to Gallup.1 Disengagement causes a slew of problems for companies, including high rates of turnover and increased costs. In fact, Deloitte reported that federal agencies lose $65 billion each year to employee disengagement.2
There are many strategies company leaders implement in an attempt to resolve employee disengagement issues. Here’s one you may not have tried yet: prioritizing learning for the sake of employee satisfaction, not just upskilling.
Why Your Company Should Make Learning a Top Priority
Creating a learning culture can be beneficial for any company. A culture of learning promotes efficiency gains and increases productivity and profits.3 New research by Josh Bersin indicates that learning not only makes employees more competent, but also more happy.
“In the research we just completed, we found that employees who spend time at work learning are 47% less likely to be stressed, 39% more likely to feel productive and successful, 23% more ready to take on additional responsibilities, and 21% more likely to feel confident and happy. And the more you learn, the happier you become,” wrote Bersin in a recent LinkedIn article.4
The trouble is that there is simply not enough time during the workday for learning. One way to get around this is to ensure employees are learning in the flow of work, which is what almost 50 percent of workers desire.5
How to Promote Learning in the Flow of Work
“Learning in the flow of work” is a term made popular by Bersin. It refers to informal learning that literally happens in the flow of work and can be immediately applied to work-related tasks.
Not every learning platform effectively facilitates learning in the flow of work. For example, learning management systems are not necessarily conducive to this. But a learning experience platform can be, according to Bersin.
Learning experience platforms recommend, integrate, and curate information like training materials and documents to create a personalized, online, social learning experience for employees. Using the information, these platforms arrange learning paths for users. These learning paths can make learning in the flow of work second nature for employees and boost their job satisfaction.
Increase Employee Engagement with Workflow Learning
If you want your employees to be happier and reduce the associated costs of turnover , ensure consistent learning is part of their daily work experience. Enable this type of learning with our AI-powered knowledge cloud that delivers learning in the flow of work with Microsoft Office 356, Salesforce, Slack, ServiceNow, and more. If you want to see it in action, click here.
- Forbes. 10 shocking workplace stats you need to know. https://www.forbes.com/sites/davidsturt/2018/03/08/10-shocking-workplace-stats-you-need-to-know/#39f12e87f3af.
- Axero. 20 problems linked to employee disengagement. https://axerosolutions.com/blogs/timeisenhauer/pulse/365/20-fundamental-problems-linked-to-employee-disengagement.
- BIV. Benefits of creating an organizational learning culture. https://biv.com/article/2014/09/benefits-creating-organizational-learning-culture.
- Bersin, Josh. New research shows “heavy learners” more confident, successful, and happy at work. https://www.linkedin.com/pulse/want-happy-work-spend-time-learning-josh-bersin/.
- Bersin, Josh. A new paradigm for corporate training: Learning in the flow of work. https://joshbersin.com/2018/06/a-new-paradigm-for-corporate-training-learning-in-the-flow-of-work/.
- Bersin, Josh. Learning in the flow of work: Arriving now. https://joshbersin.com/2018/11/learning-in-the-flow-of-work-arriving-now/