MyGuide Salesforce

MyGuide by EdCast Launches In-App Intelligence Solutions at Dreamforce 2018

MyGuide, the leading software for in-app guides, intelligence, and automation, is featured at Salesforce’s Dreamforce event September 25-28, 2018 in San Francisco.

San Francisco, Calif. — September 25, 2018 — MyGuide by EdCast, the in-app solution for guildes, intelligence and automation for business software, will debut its new edition at Salesforce’s Dreamforce 2018 event.

Salesforce’s Dreamforce is the world’s largest Customer Relationship Management (CRM) industry event, taking place September 25-28, attracting nearly 200,000 attendees, 3,000 unique sessions and millions of online viewers.

MyGuide’s intelligence solutions help enterprises gain critical insights about how applications are being used, including unique feature usage and time spent on specific application tasks. Users can also onboard new users of the application and announce new features to existing users, without requiring costly development. Corporate IT and L&D leaders can now see the direct relationship between software usage and employee productivity. MyGuide is transforming the way new team members are onboarded and trained with customers that include ING Bank, GP Strategies, Westpac and World Bank, among others.

“Corporate training is rapidly shifting toward a model I call Learning in The Flow of Work,” said Josh Bersin, Global Industry Analyst and Founder of Bersin by Deloitte. “Products like MyGuide are becoming essential to organizations’ digital transformation, keeping people productive while they constantly learn on the job.”

NIIT has been using MyGuide for Salesforce as a cost-effective way to increase the efficiency of our teams with their heavy use of Salesforce,” said Sailesh Lalla, Executive Vice President of NIIT USA Inc. “MyGuide has been a valuable time-saving solution for us with its in-app guides. We now look forward to using MyGuide’s intelligence data and analytics to increase our visibility into employee usage, allowing us to make better decisions about future directions to take with our Salesforce efforts.

“Organizations spend a lot of money on software, but they are often uncertain of the comparable usage and ROI they are receiving from their applications,” says Kalpit Jain, Vice President and General Manager of EdCast’s MyGuide. “With the new intelligence features we are highlighting at Dreamforce, companies can gain more unique application intelligence, use in-app training guides to improve efficiency, and reduce costs associated with their new and existing software.”

At the Dreamforce event, attendees can see the benefits of MyGuide at Kiosk #29, near the Developer Theater, and at MyGuide’s speaking session on Thursday, September 27 at 2:45p in Moscone West – Valley Theatre. Please visit http://myguide.org to learn more.

About EdCast
EdCast is the AI-Powered Knowledge Cloud solution for unified discovery, personalized learning and knowledge management across the enterprise. Its award-winning platform is used globally by Fortune 500 companies and government organizations, including HPE, Schneider Electric, Walmart, ANZ Bank, Jefferson Health and Dell EMC, to solve the discovery, curation and recommendation problems across external, internal and tacit knowledge sources. With its artificial intelligence (AI) and Machine Learning (ML) process automation solutions, EdCast’s was also selected by NASSCOM, World Economic Forum and Norway’s non-profit Future Learning Lab to power public-facing upskilling and reskilling initiatives for multi-million user bases. EdCast’s offerings include its Learning Experience Platform (LXP) and MyGuide’s multi-language, in-app content authoring solution. Follow on Twitter @EdCast.