Webinar: Increase Salesforce ROI with In-App Training and Automation

Webinar: Increase Salesforce ROI with In-App Training & Automation

Let’s face it: You need to see more productivity and faster onboarding with Salesforce. Fortunately, you are not alone. Salesforce is a robust CRM that is not quickly or easily configured to your specific business needs.

Let’s discuss getting your teams up-to-speed faster, reducing errors and support tickets, and improving business-critical processes so you can see measurable results.

Come join us for a webinar on Wed., Feb. 27 at 11a PT / 2p ET for an interactive session showing how in-app guides, intelligence and automation software can improve the ROI of Salesforce. We will show you just how easy it is to increase productivity, reduce errors and replace repetitive tasks with MyGuide automation.

We will discuss specific, everyday issues with issues with Salesforce and other business applications to show how MyGuide can make a measurable difference in how your workforce performs critical tasks.  

This instructional webinar will be led by Kalpit Jain, Vice President of MyGuide, and Corey Thompson, Director of Enterprise Solutions at EdCast. The recording and presentation will be made available to all registrants.

Key points that will be discussed:

  • How to easily create training guides and automation
  • Faster onboarding techniques
  • Video screen capture as well as highly customized and embedded “How to” videos in multiple languages tailored to each step
  • Robust intelligence and analytics to understand ow salesforce is being used

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How to Easily Equip Employees with New Skills

EdCast’s personalized skills pathway service helps employees gain one critical skill each month.

How to Easily Equip Employees with New Skills

Employee disengagement is an ongoing problem that no one seems to have the solution for. Just 32 percent of Americans are engaged at work.1 Also, engagement declines with each year that an employee spends with a company.

“While 82.3% of employees are engaged in their inaugural year, that number drops to 74.8% in year two and 73.3% in years three through five,” wrote a contributor to Quantum Workplace.2 “Organizations must be intentional about keeping their employees engaged.”

One way to be intentional about engaging employees is to provide training opportunities that equip them with skills that increase competitiveness and professional value.

Why Upskilling Staff Should Be Your Company’s Top Priority

Upskilling employees should be a priority for every company. Here are a few reasons why:

  1. Upskilling staff increases employee satisfaction. In fact, 68 percent of employees believe training and development is the most important workplace policy. Your team members especially want to gain digital skills.3
  2. Upskilling staff sets the habit of learning. When corporate learning becomes habitual, a continuous learning culture is developed. This type of culture normalizes learning and makes training readily available. Enabling employees to learn in the flow of work promotes habitual learning.
  3. Upskilling staff reduces employee churn. Forty percent of employees who are poorly trained leave their job within one year, per Clear Company.4 “These employees cited lack of skills training and development as the main reasons they chose to voluntarily leave their positions.” Upskilling staff goes a long way toward reducing turnover.

Engage Your Employees by Offering Training for New Skills

For many employees, the idea of gaining a new skill set is overwhelming. Upskilling can be a fuzzy, complicated concept if not clearly defined. To make the upskilling process obvious and easy to participate in, focus on equipping staff with one new skill per month.

EdCast can get your employees on board with learning a monthly skill by creating and promoting a dedicated learning pathway of your choosing. The pathway can address just about any skill, i.e. cybersecurity, digital transformation, AI, ect. A learning pathway also:

  • Can be promoted in weekly email digests
  • Consists of the most current, relevant pieces of training content
  • Provides proof of certification and a badge of completion

A custom learning pathway encourages training participation by providing a framework for learning and rewarding employees for their engagement. The ultimate reward for learners is the sense of competency that results from owning a new skill.

Just imagine where your company would be in one year if your employees mastered at least one new skill each month. EdCast can help make that  happen.

This month, many EdCast customers are upskilling their employees with the Digital DNA/Digital Transformation Skill of the Month.

Get more information about EdCast’s custom Skill of the Month learning pathways here.



  1. Forbes. How to establish a culture of employee engagement. https://www.forbes.com/sites/mikekappel/2018/01/04/how-to-establish-a-culture-of-employee-engagement/.
  2. Quantum Workplace. 10 surprising employee engagement statistics for 2018. https://www.quantumworkplace.com/future-of-work/10-surprising-employee-engagement-statistics-2018/.
  3. Forbes. What do employees want? They want digital skills. https://www.forbes.com/sites/joemckendrick/2018/11/21/what-do-employees-want-they-want-digital-skills/#6a1804c17f56.
  4. Clear Company. 5 surprising employee development statistics you didn’t know. https://blog.clearcompany.com/5-surprising-employee-development-statistics-you-dont-know.

EdCast Acquires Leapest, the Leading Corporate Training Marketplace with 1,600 Business Customers

EdCast Acquires Leapest, the Leading Corporate Training Marketplace with 1,600 Business Customers

EdCast expands its blended learning offerings by adding Leapest, an online marketplace for corporate training with 5,000 learning products and a focus on high-tech upskilling, to EdCast’s knowledge management offerings.

MOUNTAIN VIEW, CA and ROTTERDAM, NETHERLANDS  Feb. 12, 2019 — EdCast, known as the operating system for the knowledge economy, announces the acquisition of Rotterdam-based Leapest. Founded in 2017, Leapest hosts three integrated training resource marketplaces on one platform, featuring over 5,000 learning products and instructors from all over the world.

The CEO and Founder of Leapest, Sukhbir Jasuja, will be joining EdCast as its Executive Vice President and Managing Director of EdCast’s Blended Learning Marketplace. In conjunction with Annee Bayeux (EdCast’s Chief Customer Officer for Europe), Jasuja will help lead EdCast’s new European operations. This acquisition will accelerate EdCast’s rapid growth in Europe and expand the company’s blended learning capabilities.

With this step, EdCast also builds upon its success with ContentExchange, the global learning content marketplace focused on workforce upskilling.

“We are thrilled to add Leapest and its team to our expanding blended learning and ContentExchange capabilities,” said Karl Mehta, CEO and founder of EdCast. “EdCast is weaving together the key aspects of enterprise training on one integrated Knowledge Cloud platform, creating a unique, critical ecosystem for learning, training and knowledge management.”

Since launching its marketplace two years ago, Leapest continues to grow at an exponential pace. With over 1,600 business buyers from more than 100 countries, Leapest is attracting dozens of new business buyers per week. In addition to its variety of product offerings, Leapest stands out for the integrated cloud-based training delivery environment it offers to L&D departments, corporate universities and training providers.

“We are excited about creating better learning experiences and bringing more choice and convenience for all actors involved in corporate training by joining forces with the global team at EdCast,” said Sukhbir Jasuja, CEO of Leapest. “We look forward to supporting enterprises building the workforces of the future by creating abundant opportunities for learning and upskilling through our marketplace.”

Global industry analyst Josh Bersin discussed the acquisition in an article published recently, stating: “This acquisition demonstrates how the LXP market is growing up. By acquiring Leapest, EdCast becomes both an LXP and a true content network, adding LMS features as well. This changes the game, and has the potential to add tremendous new value for corporate training buyers.”

About EdCast
EdCast is the AI-Powered Knowledge Cloud solution for unified discovery, personalized learning and knowledge management across the enterprise. Its award-winning platform is used internationally by Global 2000 companies and large government organizations, including NASSCOM and World Economic Forum, to solve the discovery and curation problems across all external and internal knowledge sources. EdCast’s offerings include its Learning Experience Platform (LXP) and MyGuide’s in-app guides, intelligence, and automation for business software. Follow on Twitter @EdCast.

About Leapest
Leapest offers a corporate learning marketplace for training content (courseware, eLearning, business simulations, labs), industry certifications and instructor service. Enterprises can define and design the training activities for their teams and have control of creating the learning experiences by being able to choose the content and instructors they need. Leapest is architected for agility, scalability, and reliability; the marketplace model enables enterprises and training providers to offer a variety of learning options and create scalable programs while controlling costs.  Leapest pioneers a training resources ecosystem that engenders both transparency and a strong spirit of sharing.

EdCast Launches AI-Powered Learning for Microsoft Teams

EdCast Launches AI-Powered Learning for Microsoft Teams

EdCast’s leading digital learning and upskilling platform delivers personalized knowledge in the flow of work for Microsoft Teams

MOUNTAIN VIEW, CA Feb. 6, 2019 — EdCast, known as the operating system for the knowledge economy, now provides technology for learning, knowledge management and information discovery for Microsoft Teams users. EdCast’s Knowledge Cloud has successfully completed the compatibility and security review, and the app is now available through the Microsoft AppSource marketplace for immediate use.

EdCast’s Knowledge Cloud integration enables all Microsoft Teams users to gain one-click access to knowledge on-demand. Organizations can use the Knowledge Cloud to address sales enablement, training, and upskilling needs in ways that are completely integrated into the flow of work with Microsoft Teams, which is now commercially used by 120 million people around the world as part of the Office 365 suite.

Key features available through the EdCast application for Microsoft Teams:

  • Content Curation:
    • Search: Find relevant content from known sources through a unified search engine covering all of your content sources (internal, external, paid, user-generated, and more).
    • Today’s Insights: Get daily personalized recommendations based on your interests, activity, and job title delivered automatically.
    • Channels: Explore the latest and greatest content in your theme-focused channels that you choose to follow.
  • AI-Powered: Personalized materials are curated by our proprietary AI that can pull from all internal, external, paid and subject matter expert content sources.
  • Security: Enterprise-grade security and privacy controls.
  • Engagement (Mobile-first and In-App): Collaboration capabilities available across disparate groups.
  • Customization: Branded and tailored for you and the unique needs of your learners.
  • Analytics: Advanced reporting to assess and measure performance, manage certifications, and empower discretionary learning.
  • Learning Digital Wallet: Frictionless access to paid content with cost savings across publishers and products as part of EdCast’s learning marketplace.

“Now that EdCast’s Knowledge Cloud is available to all Microsoft Teams users with just a few clicks, millions of people can access valuable learning and insights directly in the flow of work,” says Karl Mehta, Founder, and CEO of EdCast. “Our strategic focus on delivering the best knowledge-sharing solutions through a multi-channel approach reinforces the work we’ve done to make EdCast’s Knowledge Cloud app widely available, including in the AppSource marketplace for Microsoft Teams and other Office 365 productivity tools.”

To access EdCast’s application for Microsoft Teams in the Microsoft AppSource marketplace, users can go to https://appsource.microsoft.com and search for “EdCast” or click here. EdCast also recently announced the certification and availability of its Knowledge Cloud app for Office 365’s Excel, PowerPoint, and Word applications, which is available here.

About EdCast

EdCast is the AI-Powered Knowledge Cloud solution for unified discovery, personalized learning and knowledge management across the enterprise. Its award-winning platform is used internationally by Global 2000 companies and large government organizations, including NASSCOM and World Economic Forum, to solve the discovery and curation problems across all external and internal knowledge sources. EdCast’s offerings include its Learning Experience Platform (LXP) and MyGuide’s in-app guides, intelligence, and automation for business software. Follow on Twitter @EdCast.

3 Types of Organizational Change L&D Professionals Should Implement in 2019

3 Types of Organizational Change L&D Professionals Should Implement in 2019

Learning is key to a company’s success. Jack Welch, former CEO of General Electric, said, “An organization’s ability to learn and translate that learning into action rapidly is the ultimate competitive advantage,” per Allen Comm.1 L&D professionals can increase learning and optimize corporate wellness this year by implementing a few simple tips.  

Want to Jumpstart Organizational Change in 2019?
Give These 3 Ideas a Try.

Here are three ideas that can streamline training, increase productivity, boost employee satisfaction, and more:

  1. Upskill and reskill employees — If you do nothing differently this year, make upskilling and reskilling employees a top priority.
    “U.S. competitiveness is being hurt by a skills shortage…46% (of company presidents and CFOs) believe the workforce is not receiving the proper skills training businesses require,” wrote a contributor to CNBC.2
    The answer to closing the corporate skills gap is simple, but not easy: effectively train employees. For your company, this could mean investing more money into training.
    There are many ways to get better results from corporate training. One is by enabling staff to learn in the flow of work.
  1. Promote learning in the flow of work — “Learning in the flow of work” refers to learning and training that takes place during the course of a normal workday. It doesn’t require an employee to leave his or her desk. It feels natural, is informal, and is the future of learning.
    According to Josh Bersin, most employees have only 24 minutes per week to learn.3 When employees learn in the flow of work, they aren’t pulled away from their job unnecessarily. Instead, they rapidly acquire new skills from microlearning segments, such as succinct video tutorials or articles, then immediately apply those skills to their task at hand.
    Companies can promote learning in the flow of work by implementing tools like Office 365, Salesforce, or a learning experience platform.
  1. Create a collaborative work culture — Collaborative work environments offer many benefits for employers as well as employees. Increasing collaboration among staff not only inspires creativity and promotes knowledge sharing, but it also increases performance, according to Forbes.
    To boost workplace collaboration, facilitate team-building activities, use team collaboration software, and improve employee communication with an AI Knowledge Cloud.


How Will You Drive Change This Year as an L&D Professional?

Hoping to drive organizational change hard in 2019? If so, try putting a greater emphasis on upskilling and reskilling employees via effective training, enabling staff to learn in the flow of work, and making company culture more collaborative.



  1. Allen Comm. 13 learning and development quotes to spark inspiration. https://www.allencomm.com/blog/2015/09/13-learning-and-development-quotes-to-spark-inspiration/.
  2. CNBC. Here’s what the June unemployment rate is not telling you about job losses. https://www.cnbc.com/2017/07/07/heres-what-the-unemployment-rate-is-not-telling-you-about-job-losses.html.  
  3. Bersin, Josh. A new paradigm for corporate training: learning in the flow of work. https://joshbersin.com/2018/06/a-new-paradigm-for-corporate-training-learning-in-the-flow-of-work/.
  4. Forbes. New study finds that collaboration drives workplace performance. https://www.forbes.com/sites/adigaskell/2017/06/22/new-study-finds-that-collaboration-drives-workplace-performance/#423f56de3d02.  

Let’s Connect at the Learning Technologies Event in London

Let’s Connect at the Learning Technologies Event February 13 and 14 in London.

EdCast is a proud sponsor of this year’s Learning Technologies event. We will be in the EdCast Stand #P16 and we’d like to discuss your unique learning and knowledge-sharing needs. EdCast is the AI-powered Knowledge Cloud solution for unified discovery, personalized learning and knowledge management across the enterprise. Its award-winning platform is used internationally by Global 2000 companies and large government organizations to solve the discovery and curation problems across all external and internal knowledge sources.

Please put our topical session on your schedule:

Democratization of Knowledge & Learning in the Enterprise
Feb. 14, 2019, Day 2, Theatre 11 at 3:30p

Annee Bayeux,
Chief Customer Officer, Europe

Annee Bayeux leads Customer efforts for EdCast in Europe. She previously served as the global head of Danone Academy, Global HR Process Tools Director at GE, and Head of Global Design and Digital Learning at Alstom. She is an international professional with 20 years combined experience in HR Digital transformation, M&A activities, and Learning and Development at corporate universities and HR centers of expertise.

Let’s pick a time that works for us to chat at the event. Contact us at marketing@edcast.com and we can plan to see you there.

Enhance ServiceNow With Knowledge On Demand

Here are 3 benefits of the EdCast Knowledge Cloud in the ServiceNow Portal

Enhance ServiceNow With Knowledge On Demand

Today’s enterprise is faced with unique challenges. Not only must employees, customers and partners receive traditional training, but they need to access valuable training content right at the point of need for maximum effectiveness. This is no easy feat for company leaders to implement effectively.

When training does not happen at the point of need, individuals are unable to gain the insights they need when they really need them and cannot immediately implement what they know. As a result, “the impact of the learning is lost almost entirely,” states Saffron Interactive.1

The average company spends about $1,250 per employee per year on training and cannot afford for a single dollar to be wasted.2 One way organizations can ensure training takes place in a timely manner (i.e., in the flow of work) and optimize funds spent on training is by implementing a fully integrated learning solution. Enter EdCast’s Knowledge Cloud integration with ServiceNow, which modernizes  a traditional, tedious, manual way of working and learning.

Tools That Promote Learning in the Flow of Work  

“Learning in the flow of work,” a term established by Josh Bersin, refers to informal learning that takes place naturally, during an employee’s workday right at the point of need. Workflow learning is organic and engaging, and isn’t time-consuming like traditional learning. It enables people to put new skills to instant use, increasing knowledge retention and helping companies generate a great ROI on their training investments.

To promote learning in the flow of work, or learning at the point of need, ServiceNow customers can now implement their solutions  that include the EdCast Knowledge Cloud app.

“With EdCast’s Knowledge Cloud solution now being certified and made available in the ServiceNow Store, we can add tremendous value to a client’s customer base by making advanced learning and knowledge-sharing features readily available,” said Karl Mehta, Founder and CEO of EdCast. “We bring learning in the flow of work to our customers, and our strategic effort with ServiceNow advances that initiative.”

Three Solutions the EdCast Knowledge Cloud in the ServiceNow Portal Delivers

On its own, the EdCast Knowledge Cloud provides AI-driven upskilling, personalizes learning and increases productivity. When used to enhance ServiceNow, it also does the following:  

  1. Enables ServiceNow users across all departments to gain one-click access to knowledge on demand. Employees can now address their unique knowledge needs instantly.
  2. Promotes sales enablement for enterprises by giving sales teams the training, tools and insights they need to engage buyers at their fingertips through the ServiceNow cloud.  
  3. Helps enterprises upskill employees with customized training experiences, which improve employee satisfaction and engagement.3


Related Reading: 8 Benefits of Moving to the Knowledge Cloud


Why Companies are Enhancing ServiceNow Solutions with EdCast’s Knowledge OnDemand

“ServiceNow is dedicated to helping our customers deliver next gen consumer-like service experiences to employees,” states Deepak R. Bharadwaj, Vice President and General Manager, HR Business Unit, ServiceNow.

“EdCast’s Knowledge Cloud provides employees with access to personalized and tailored learning experiences across multiple disparate content sources,” Bharadwaj explained. “With the certified integration between the two solutions, customers can easily configure access to contextual learning and knowledge from EdCast directly within ServiceNow’s Employee Service Center, making it easy for employees during life events, such as onboarding, transfers, and parental leave, and providing a one-stop shop for employee experiences throughout the employee journey.”

We are excited about bringing this combined solution to enterprises and to ServiceNow customers. By enhancing ServiceNow with EdCast’s knowledge on demand, companies are better able to meet the many needs of their global workforce, including streamlining training and making learning in the flow of work a reality for each employee.

Access the EdCast Knowledge Cloud app in the ServiceNow store here. Or send us a message at marketing@edcast.com with any questions.



  1. Saffron Interactive. The point-of-need: where effective learning really matters. https://saffroninteractive.com/wp-content/uploads/2009/04/advance_21_online.pdf.
  2. Patriot Software. What is the cost of training employees? https://www.patriotsoftware.com/payroll/training/blog/cost-training-employees-average/.
  3. KnowledgeWave. How to Raise Employee Satisfaction. https://www.knowledgewave.com/blog/customized-training-and-job-satisfaction.


8 Benefits of Moving to the Knowledge Cloud

8 Benefits of Moving to the Knowledge Cloud

“The most profound impact of the 21st Century enterprise will be the way we move work to where the workers are,” stated Redefining the Future of Knowledge Work.1 A Knowledge Cloud gives employees constant online access to work, in a sense “moving” the work to them and, by doing so, promoting learning in the flow of work.   

How Moving to a Knowledge Cloud Will Benefit Your Company

According to Josh Bersin, founder of Bersin by Deloitte and leading HR analyst, “… the way we interact with information has made the original LMS [Learning Management System] paradigm, that of a portal-based online university, increasingly obsolete.2” A Knowledge Cloud is different from other online learning platforms in that it encourages a higher adoption of learning through incredible user experiences, personalized learning, enhanced analytics, and other areas addressing today’s demand.

Powered by AI and highly intuitive, the EdCast Knowledge Cloud provides the following benefits to some of the largest and innovative companies around the world:

  1. AI-powered knowledge — Personalized content from internal, external, and subject matter experts is AI-powered knowledge that companies thrive on. This type of knowledge is beneficial to corporations because it facilitates training that is specific, relevant, and more effective.
  2. Increased productivity – During an 8-hour workday, the average employee is only productive for three hours, stated Inc.com.3 This is why company leaders are constantly looking for ways to improve employee productivity. The EdCast Knowledge Cloud is a viable solution to the productivity problem as it increases performance by up to 50 percent.
  3. Learner engagement — Being mobile-first and in-app allow for collaborative capabilities available across dynamic groups of users. This increases employee engagement with learning and peers naturally.  The EdCast Knowledge Cloud delivers valuable content in the flow of work by integrating with popular productivity software like Microsoft Office365, Slack, Salesforce, ServiceNow, Facebook Workplace and more.
  4. Customized content – “Personalization will revolutionize L&D by providing customized learning experiences for every employee,” stated a contributor to Gartner.4 Our Knowledge Cloud allows administrators to deliver contextually relevant content that is tailored to their companies and to the unique needs of their employees. Powered by artificial intelligence and machine learning, the problem of content discovery can be solved advanced personalized learning and self-guided access to relevant content.
  5. Advanced analytics — Advanced, accurate analytics are critical to a company’s success. The EdCast Knowledge Cloud gives company leaders access to detailed reports that measure performance, manage certifications, knowledge graphs, and empower discretionary learning and training to better facilitate growth and innovation.
  6. Easy access to paid content — When clients purchase cloud content, they should have easy, immediate access to it. Our Knowledge Cloud’s Learning Digital Wallet provides frictionless access to paid content across a variety of publishers and products. This can result in cost savings.
  7. Data security More than 4,000 ransomware attacks occur every day, per the FBI.5 For any company that uses cloud-based software, cybersecurity is critical. Our Knowledge Cloud features enterprise-grade security and privacy controls that ensure sensitive and personal data is kept safe.
  8. Vast learning and knowledge materials – Bring all of your leaning content into one portal and delivered to employees in a personalized learning feed. Internal, external, paid, and user generated data can now be accounted for and made instantly available with EdCast’s Knowledge Cloud.

Is Your Workforce Powered by the Knowledge Cloud?

Organizational leaders across all sectors are seeing tremendous benefits from moving to the Knowledge Cloud. Learn more about how a knowledge cloud can help your organization.



  1. Delphi Group. The knowledge cloud. http://delphigroup.com/wp-content/uploads/2015/08/KnowledgeCloud_v2-1.pdf.
  2. Chief Learning Officer Magazine by Josh Bersin on January 3, 2019. https://www.clomedia.com/2019/01/03/a-whole-new-world-of-learning/
  3. Inc.com. In an 8-hr day, the average worker is productive for this many hours. https://www.inc.com/melanie-curtin/in-an-8-hour-day-the-average-worker-is-productive-for-this-many-hours.html.
  4. Gartner. 3 ways personalization can improve the employee experience. https://www.gartner.com/smarterwithgartner/3-ways-personalization-can-improve-the-employee-experience/.
  5. FBI. Ransomware prevention and response for CISOs. https://www.fbi.gov/file-repository/ransomware-prevention-and-response-for-cisos.pdf/view.

Office 365 and Learning in the Flow of Work

Office 365 and Learning in the Flow of Work

Focusing on learning in the workplace can engage employees, develop staff, increase productivity, prevent turnover, and upskill key professionals. Company leaders recognize the value of learning at work, which is a key reason why learning and career management software is the fastest-growing segment in HR technology, according to Josh Bersin.1

What Does “Learning in the Flow of Work” Mean?

“Learning in the flow of work” is a concept popularized by Bersin. “It refers to informal learning that literally happens in the flow of work and can be immediately applied to work-related tasks,” stated Why Your Company Should Promote Learning in the Flow of Work.

Workflow learning is not structured. It happens outside the confines of a traditional employee training program. Because it is informal, it gives professionals a sense of control over their learning processes and tends to be more fulfilling and enjoyable than traditional learning.2

Since this type of learning can be quickly put into practice, it provides immediate gratification for employees, encouraging them to continuously learn without having to be pulled away their work.

Why It’s Important to Learn in the Flow of Work

Today, it is more important than ever for employees develop a culture of continuous learning. This is because professionals are busier than ever. To say the average employee has a lot of his or her plate is an understatement.

Most employees are so pressed for time that they have just 24 minutes per week to focus on training and development, Bersin wrote.3 This is not nearly enough time to acquire new skills necessary for growth and professional competence. Employees who learn in the flow of work glean these skills at a natural pace fitting their immediate objectives.  

Tools That Support Workflow Learning: Office 365 and the EdCast Knowledge Cloud

Most companies aren’t equipped to ensure employees are constantly learning in the flow of work. They often use outdated methods of learning and training that don’t drive results. By implementing tools that facilitate workflow learning, company leaders can set staff up for success.

One resource that can promote workflow learning is Microsoft’s Office 365. This cloud-based tool integrates a variety of apps and services, which can include Skype for Business Online, OneDrive for Business, Powerpoint, Excel, Word, and more.

EdCast, known as the operating system for the knowledge economy, now provides technology for learning, knowledge management and information discovery to users of Microsoft Office 365. EdCast’s Knowledge Cloud app enables all Office 365 users to gain one-click access to knowledge on-demand. Organizations can use the Knowledge Cloud to address sales enablement, training and upskilling needs in ways that are integrated into the flow of work with Microsoft’s leading cloud-based business productivity suite, Office 365, now commercially used by 120 million people around  the world.

The EdCast app for Office 365 increases productivity and fosters a corporate learning culture by making learning in the flow of work readily available.

Support learning in the flow of work at your organization. The EdCast app can be downloaded from the AppSource Marketplace.



1, 3. Bersin, Josh. Learning in the flow of work. https://www.slideshare.net/jbersin/learning-in-the-flow-of-work/8-Copyright_2017_Deloitte_Development_LLC.   

2. eLearning Industry. 8 benefits of informal learning in the workplace. https://elearningindustry.com/informal-learning-in-the-workplace-8-benefits.


Reskilling the Global IT Workforce to be Future-Ready

Reskilling the Global IT Workforce to be Future-Ready

By 2020, it’s estimated that 75 percent of organizations will experience business disruptions due to infrastructure and operations skills gaps, according to CIO.This source also stated that there are currently more IT jobs available than qualified IT professionals to fill them. Clearly, the global IT workforce is not fully staffed or prepared for the future.  

The Dismal State of the Current IT Skills Gap

Organizations of all kinds are facing an IT skills gap. According to TechCo2:

  • 45 percent of small businesses weren’t able to find qualified (IT) applicants to fill job openings in the first quarter of 2017.
  • 70 percent of cybersecurity professionals believe that their organization is being negatively impacted by the skills shortage in the tech industry.

Many IT professionals around the world are simply not equipped to handle high-level information technology roles. If these individuals do not obtain the skills these roles call for, they as professionals will eventually become obsolete.  

Why Reskilling is Essential to IT Pros’ Future-Readiness

Due to the speed at which technology is transforming and the need companies have for qualified IT workers, the only way an IT professional can truly become future-ready is through regular reskilling.  

Today’s information technology professional should be skilled in big data, cybersecurity, analytics, and cloud computing. While a small percentage of this population has these skills, the majority doesn’t, which is why IT roles are remaining unfilled.  

Reskilling is helpful to both IT pro and employer. It increases IT employees’ hireability while simultaneously increasing their productivity, which has major payoffs for the companies they work for.3

The EdCast Knowledge Cloud is Helping to Upskill IT Pros Around the World

The EdCast Knowledge Cloud platform powers FutureSkills, an initiative created by the National Association of Software and Services Companies (NASSCOM), to re-skill and upskill the global IT workforce. This initiative is targeting one million IT pros in India and other parts of the world by January 2021. India’s Minister for IT and Law, Ravi Shankar Prasad, said, “Even if a technology destroys ten jobs, it will create 100 jobs. This reskilling platform will help manage that transition.”

The Cloud is also being used to help launch Nordic Futures learning portal. “The goal of this unique project is to provide knowledge, content, insights and learning across enterprise, academic, and government teams in all Nordic countries.”

The EdCast Knowledge Cloud is helping IT professionals around the globe prepare for the future by gaining critical skills. Learn more about the Knowledge Cloud here.



  1. CIO. The IT skills gap: facts vs. fictions. https://www.cio.com/article/3309419/hiring-and-staffing/it-skills-gap-facts-vs-fictions.html.
  2. TechCo. The skills gap in tech: everything you need to know. https://tech.co/news/skills-gap-tech-everything-know-2017-12.
  3. Entrepreneur India. Here’s how upskilling and reskilling will help the IT industry. https://www.entrepreneur.com/article/317809.